From there, simply go to the General Settings section and update your server’s administrator password. You can setup your server’s administrator password by logging into your online Control Panel and going to the Edit Configuration page. How do I set up an administrator password on my server? If you continue to receive this message, please be sure to Contact Us for further assistance. Usually accounts are only locked if there are issues with your account’s billing or if too many failed attempts have been made to log in to your Control Panel. I have been locked out of the control panel. You may be asked to verify the last 4 digits of the Credit Card that is linked to the account, or verify the PayPal Email Address that is linked to the account in question for security purposes. When contacting support, please be sure to include your server’s Hostname and Port Number to help us locate your account. If you are unable to find your username, or if you are getting an error message stating that your username is not recognized by our system, please be sure to Contact Us for further assistance. This Server Setup email will contain both your username and password for the online Control Panel. If you have forgotten your username or password to the online Control Panel, please check your email for the original ‘Server Setup’ email that was sent to you when you purchased your server. I lost my control panel username and password.
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